Every order is flash-frozen and shipped in temperature-controlled insulated coolers with dry ice, so it arrives frozen and ready for your freezer. No rush to unpack and no risk of spoilage in transit.
How quickly will my order ship?
Most orders ship within two business days. For time-sensitive occasions, choose a Quick Ship item or expedited shipping at checkout.
Can I ship to a different address than my billing address?
Yes. Enter the recipient's shipping address at checkout. We never include an invoice or pricing inside the box.
Do you offer gift wrapping and gift messages?
Every gift ships in giftable packaging with no pricing enclosed, and you can add a personal gift message at checkout.
How long will my order keep in the freezer?
Most items stay at peak quality in your freezer for up to six months from the ship date. Once thawed, refrigerate and consume within three to four days. Detailed handling instructions ship with every order.
Do you offer bulk or corporate gifting?
Yes. For larger catering orders, office lunches, or corporate gifting, contact our team and we can put together a custom package and coordinate timing to land on the date you need.
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