Terms of Use

Welcome to Mackenzie Limited. Mackenzie Limited provides its services to you subject to the following terms and conditions. If you visit or shop at Mackenzie Limited, you accept these conditions. Please read them carefully.

Privacy

Please review our Privacy Policy, which also governs your visit to Mackenzie Limited, to understand our practices.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of Mackenzie Limited or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Mackenzie Limited and protected by U.S. and international copyright laws. All software used on this site is the property of Chesapeake Fine Food Group, LLC and is protected by United States and international copyright laws.

License and Site Access

Mackenzie Limited grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Mackenzie Limited. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mackenzie Limited. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Mackenzie Limited without express written consent. You may not use any meta tags or any other "hidden text" utilizing Mackenzie Limited 's name or logos without the express written consent of Mackenzie Limited. Any unauthorized use terminates the permission or license granted by Mackenzie Limited .You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Mackenzie Limited so long as the link does not portray Mackenzie Limited, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Mackenzie Limited logo or other proprietary graphic as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Mackenzie Limited only with involvement of a parent or guardian. Mackenzie Limited reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Comments, Communications, and Other Content

Visitors may post comments; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Mackenzie Limited reserves the right (but not the obligation) to remove or edit such content.

If you do post content or submit material, and unless we indicate otherwise, you grant Mackenzie Limited a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Mackenzie Limited and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Mackenzie Limited for all claims resulting from content you supply. Mackenzie Limited takes no responsibility and assumes no liability for any content posted by you or any third party.

Mobile Terms & Conditions

Mackenzie offers its customers mobile alerts regarding sale promotions, event information, product launch announcements, cart reminders, back in stock alerts, price drop alerts, low inventory alerts by SMS message (the "Service") on 64979. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Mackenzie reserves the right to stop offering the Service at any time with or without notice.

By opting into the Service, you:

  1. Authorize Mackenzie to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in).
  2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
  3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in.
  4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, call 1-877-867-6851 or email info@mackenzieltd.com. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.

Content You May Receive

Once you affirm your choice to opt-in to the Service on 64979, your message frequency may vary. You may receive alerts about:

  1. Sale promotions
  2. Event information
  3. Product launch announcements
  4. Cart reminders
  5. Back in stock alerts
  6. Price drop alerts
  7. Low inventory alerts

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Mackenzie may add or remove any wireless carrier from the Service at any time without notice. Mackenzie and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the Service

To stop receiving text messages from Mackenzie, text the word STOP to 64979 any time or reply STOP to any of the text messages you have received from Mackenzie. This is the exclusive method for opting out. After texting STOP to 64979, you will receive one additional message confirming that your request has been processed.

Questions

You can text HELP for help at any time to 64979. This will provide you with customer service phone number to 1-877-867-6851. You can also contact us at info@mackenzieltd.com.

Changes to Terms

These Mobile Terms and Conditions are subject to change at any time without notice.

Copyright Complaints

Mackenzie Limited respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us at 1-800-858-7100.

Product Descriptions

Mackenzie Limited attempt to be as accurate as possible. However, Mackenzie Limited does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Mackenzie Limited itself is not as described, your sole remedy is to return it in unused condition.

Use of Discount Offers & Coupons

Use of Mackenzie Limited or Mackenzie Limited Catalog coupons or discount offers are subject to certain terms, conditions and restrictions including, but not limited to the following:

  • Limit of one coupon or discount offer per order
  • Not valid with any other offer
  • Void if transferred or reproduced
  • No cash value

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Mackenzie Limited ON AN "AS IS" AND "AS AVAILABLE" BASIS. Mackenzie Limited MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Mackenzie Limited DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Mackenzie Limited DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Mackenzie Limited ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Mackenzie Limited WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting Mackenzie Limited, you agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Mackenzie Limited or its affiliates.

Disputes

Any dispute relating in any way to your visit to Mackenzie Limited or to products you purchase through Mackenzie Limited shall be submitted to confidential arbitration in Maryland, except that, to the extent you have in any manner violated or threatened to violate Mackenzie Limited's intellectual property rights, Mackenzie Limited may seek injunctive or other appropriate relief in any state or federal court in the state of Maryland, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification & Severability

Please review our other policies posted on this site. These policies also govern your visit to Mackenzie Limited. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Mackenzie Limited
10711 Red Run Blvd. Suite 115
Owings Mills, MD 21117
Ordering: 1-800-858-7100
Customer Service: 1-877-867-6851 (8:00AM to 4:00PM EST, Monday-Friday)